Making a Donation OnlineIABLES
FundiFI = Brand name shown to the user (e.g. “AdminiFI”, “FundiFI”, “FaithForward”)
Fundraising = Friendly name of this module (default: “Fundraising”)
Gift = Preferred term for a gift (e.g. “Donation”, “Gift”)
Gifts = Plural version of Gift
Supporters = Plural version of “Donor” (e.g. “Supporters”)
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Making a Donation Online
Overview
This guide walks Supporters through the two‑step online checkout—selecting a gift and completing secure payment—so they can confidently support your mission from any device.
Time to complete: 2 minutes
Difficulty: Super‑easy
Prerequisites for the Org: A live Campaign or standalone Donation Form and a connected payment processor
Quick Flow (Donor View)
- Choose Amount & Frequency – one‑time, weekly, or monthly.
- Click Continue.
- Enter Billing Details & Card Info.
- Review total (including optional tip or fees, if enabled).
- Click Pay – done!
Step‑by‑Step
Step 1 – Gift Setup
| Element | Description | Tips |
|---|---|---|
| Frequency | One‑Time, Weekly, Monthly tabs | Default is One‑Time. |
| Preset Amounts | Quick‑select buttons | These are set in form settings. |
| Other | Custom amount field | Accepts currency‑formatted numbers. |
| Continue | Proceeds to payment | Disabled until a valid amount is chosen. |
Mobile UX: The form is fully responsive—buttons stack and the Continue CTA is fixed at bottom for thumb‑friendly taps.
Step 2 – Payment & Summary
| Element | Description | Notes |
|---|---|---|
| Summary | Shows selected amount & any fees | Updates instantly on edits. |
| Billing Information | Name, Email, Phone, Postal Code | Email drives receipt delivery. |
| Secure, 1‑click checkout with Link | Optional accelerated checkout | Autofills saved cards. |
| Card Fields | Card number, Expiration, CVC | Powered by PCI‑compliant widget. |
| Country / ZIP | Needed for some card checks | Auto‑detects in many cases. |
| Pay $XX.XX | Final call‑to‑action | Amount includes fees if payer covers them. |
After payment, donors see an on‑screen thank‑you and receive an email receipt (plus a tax‑deductible PDF if enabled).
Best Practices
- Highlight Impact: Use inspiring copy and imagery (as in the Small Delights example) to boost conversion.
- Keep Presets Strategic: Offer 4–6 meaningful amounts spanning your average gift size.
- Encourage Recurring: Pre‑select “Monthly” for sustained campaigns (optional setting).
- Mobile First: 70%+ of gifts arrive from phones—test on small screens.
- Thank Quickly: Customize the thank‑you splash + email within minutes of creation.
Accessibility & Security
- Fully keyboard‑navigable and screen‑reader‑labeled.
- Card fields meet WCAG 2.1 AA.
- Transactions processed via encrypted, PCI Level 1 gateway.
- No card data ever touches FundiFI servers.
Troubleshooting (Admin)
| Issue | Fix |
|---|---|
| “Continue” stays greyed‑out | Amount missing or below min. |
| Card declined | Check billing ZIP, try different card, or contact bank. |
| Receipt not received | Verify donor email typed correctly; check Spam. |
| Error code on Pay | See payment logs in Fundraising → Payments. |
FAQ (Donor‑Facing)
- Can I give anonymously? Yes—toggle “Hide my name” on Step 1 if enabled.
- Will I cover fees? A checkbox appears on Step 2 if your org allowed it.
- Is my gift tax‑deductible? Receipts include your org’s tax ID for reference.
- How do I edit a recurring gift? You’ll receive a manage‑link in your email.
Need Help?
- Email Support: support@FundiFI.app
- AI Assistant: Ask “How do I make a test donation?” anytime